Home / About PoliteTech
A software development partner based in Hanoi.
PoliteTech Software works with agencies, startups and businesses to design, develop and maintain digital products. Our capabilities span AI and data, web and mobile applications, product design, quality assurance and cloud delivery.
Built around the work your business needs to get done.
Every engagement begins with understanding the product, the people who use it and the constraints around delivery. We help translate those needs into a practical scope, technical approach and working process.
Some clients need a dedicated development team that works inside an existing roadmap. Others need a defined project or support for a product already in use. We shape the engagement around those needs and make responsibilities clear from the beginning.
How we work with you
Clarity
Document priorities, assumptions and decisions so the team can work from a shared understanding.
Collaboration
Keep requirements, progress and questions visible through the tools and communication process agreed for the project.
Care for the product
Consider usability, quality, handover and ongoing maintenance throughout development.
Based in Vietnam and working with international teams.
Our team operates from Hanoi. For international engagements, we agree communication channels, working overlap and delivery routines that fit the project.
Office
3rd Floor, Trung Yen Plaza, 1 Trung Hoa Street, Yen Hoa Ward, Hanoi, Vietnam
What we do
Services across the product lifecycle
AI and Data
Turn a specific business problem into an AI feature your team can evaluate, integrate and operate.
Web Development
Build customer portals, business applications and SaaS products with an interface and architecture suited to your users, integrations and operating needs.
Mobile Development
Develop iOS, Android or cross-platform applications that connect a useful mobile experience to the systems behind it.
Dedicated Development Teams
Extend your development team with the skills needed for your roadmap.
Product Discovery and UI UX
Turn business goals and user needs into a defined product direction, key workflows and interface designs your team can review.
QA and Testing
Build a practical quality process for a new release or an existing application, combining focused manual checks with automation where it provides lasting value.
Cloud and DevOps
Improve how your applications are deployed, monitored and maintained with infrastructure and delivery workflows suited to your product.
Software Maintenance
Support an existing product through issue resolution, dependency updates and planned improvements, with a process that makes priorities and responsibilities clear.
Our work
Products from our public portfolio
Disability & aged care · Web & mobile
Care Management Platform
A care management platform for Australian disability and aged care providers, covering rostering, client records, timesheets and invoicing.
AngularFlutterFirebaseNgRx
Productivity · Web & desktop
Team Messaging with Built-in AI
A secure team messaging and collaboration tool with workspaces, channels and optional AI for summaries, replies and action items.
Next.jsReactRedux ToolkitElectron
Mobility · Mobile & admin
Hire & Ride E-scooter
An e-scooter hire and ride platform built with a team in Singapore for riders across Asia.
React NativeNode.jsReactJSAWS
Why PoliteTech
How we work with clients
Scope before commitment
Priorities, assumptions and acceptance criteria are agreed in writing before a delivery plan is fixed.
Engineers who build
Recommendations come from the people who design, code and support the software, so they reflect real implementation effort.
Visible progress
A shared backlog, regular demos and recorded decisions keep you informed without chasing updates.
Practical AI
Evaluation sets, review steps, cost limits and monitoring are part of every AI feature we ship.
Flexible engagement
Start with a scoped project, a dedicated team or support, and change the model as your roadmap evolves.
Clear ownership
Repositories and accounts can live in your organisation, with IP and confidentiality terms agreed in the contract.
Process
A practical path from requirements to release.
Each stage ends with something you can review: a scope, a prototype, a working increment or a release.
01
Understand
Discuss your users, business needs, existing systems and delivery constraints.
02
Define
Agree scope, technical approach, responsibilities and a delivery plan.
03
Design and build
Develop in manageable increments with visible progress and review points.
04
Test and release
Validate agreed workflows, resolve release blockers and prepare deployment.
05
Support and improve
Document the handover, review production feedback and plan the next priorities.
Client feedback
Verified reviews on Clutch
Clients review our work independently on Clutch, where PoliteTech holds a 5.0 rating from 57 reviews.
★★★★★5.0· 57 client reviews
Tell us what you want to build or improve
Share your goals, current situation and the help you need. We will review your message and discuss a practical next step.